Even though tests from May 2016 to the 28th March of 2017 were successful, Geniatech / EyeTV had to find out that the new technical circumstances of ATSC as of the 29th March of 2017 did not match those of the almost one year test period. Based on the new technical conditions big parts of quality assessment and decoding software had to be rewritten, newly structured and adapted to the new conditions. We do feel responsible for the occurring problems of our customers that occurred during the switch and are thankful for your patience and your forgiveness.
EyeTV 3.6.9 - Watch and record TV on your Mac. Download the latest versions of the best Mac apps at safe and trusted MacUpdate Download, install, or update EyeTV for Mac from MacUpdate. I am using an HD Homerun with eyetv for 10-15 years and the last update eyetv 3.6.9 (7521) does not even give the option of selecting HD Homerun as your device. In other words I could not watch or record anything.
To help our customers as fast as possible eyetv 3.6.9 (7517) has been released immediately after the necessary quality assessment. With eyetv 3.6.9 (7520) we offer our customers a software update that optimizes stability and functionality of eyetv 3.6.9. For a relaxed television experience, we continuously improve our eyetv 3.6.9 software. Therefore, please check for updates regularly or visit or our software page.
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Saw the same behavior from the update as well as with support. I suspect they are.
Geniatech bought Elgato early last year. Elgato used to license and sell HDHomeRuns so perhaps the relationship ended with the buyout. The Setup Assistant used to show HDHomeRun as an Elgato system. Iphone game maker for mac. Also, there are other devices that are no longer listed with this new release. This release is the first (I believe) where the file name of the upgrade starts with Geniatech, vs Elgato. I can't say if they are dropping it, but it seems like it.
I finally got a response from Geniatech Hi terry, Thank you for contacting us. We just confirme with the techs that they remove the hd home run and do not support it from the 7521 version of eyetv 3 software, so please use the 7520 version and it will work well with your product： Kind regards, Claire Geniatech EyeTV Support Team Me: So you will never be supporting the HD Homerun again? All future updates will not work? So yo are telling me I should look for other software options? Hi terry, Thank you for contacting us.
It is the decision of our company that we do not support the HD home run anymore. We are really sorry for the inconvenience. Kind regards, Claire Geniatech EyeTV Support Team. I share the frustration, additionally frustrating is the website still indicates it is supported. I understand they can support whom ever they believe appropriate but at least recommend some alternatives, maybe heaven forbid a geniatech solution. I understand if you are cutting out a competitor but with no alternatives that does not seem to be the case. Can anyone recommend any OTA tuners that are supported by EyeTv 3?
Seems like marketing, engineering, and tech support need to get the same room and maybe have a conversation. I was once blind but now I see it was a competitor issue I was confused in my previous post. It appears that after a quick visit to the silcondust website that they now offer a FREE DVR app to go along with HD Homerun products (did notice a new Quad tuner). So if using OTA, you can use Eyetv but get no channels or SilconDust for both hardware and software.
Seems a bit short sited on geniatech part, either you are proud of your software and it is worth the money over free software. (I myself have been impressed with it for many years), BUT best software in world is worth zero without being able to receive channels. BTW this is not an endorsement on the Silcondust DVR software I have not used it, YET.
Operative word, get your act together geniatech, please. Well having only recently bought an HDHR Connect because Genitech still haven't released a dual-tuner DVB-T2 HD device, This is really annoying. Especially as the update notes (7522 - I missed 7521, but don't recall it mentioning anythng about this, either) didn't say anything about removing supported devices, only about adding legacy Elgato devices to the list.
I've been really pleased with EyeTV despite the bugs, but Geniatech have just lost another customer. All the hopes that progress would be made once they bought it from Elgato have come to nothing.
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