Exchange 2013, Random Disconnects In Outlook 2016 For Mac


Over the last several days I have noticed issues with sending, and sometimes receiving, emails from Outlook 2016. Often, Outlook 2016 would report that it was disconnected — the Microsoft Exchange message at the bottom of Outlook that indicates connected or disconnected or Working Offline. Mac This morning, things got worse. I had sent a couple of messages that went through, but in my Sent email folder it showed that the messages were copied to a couple of other people and attached a image001.png file I did not attach. I had no idea why that happened, so I started to search help and online.

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There were some references online to attached files, mostly regarding the use of signatures, html, or stationery in emails. I did not use a signature or stationery, so I focused on html and turned on plain text. This made no difference for me, so then I just focused on the disconnection issue.

Bjc85 driver for mac. I finally came upon a. Back in August 2016, this user had a similar issue to mine where Outlook 2016 was often disconnecting them. The solution that worked for them — “removing and then adding the email account back into Outlook” — also worked for me. At least so far! Also, when I looked at the messages that previously seemed to have an attached image001.png file and a couple of people I did not send to, the messages were now correct (no wrongly attached files and no people copied). Just because this worked for me, I cannot guarantee it will work for you.


I have the same issue with Outlook 2016, cold start in the morning, connecting to exchange, after ten minutes I shut it down, switch off the wifi, close outlook.Switch back wifi, restart outlook and its connecting now and works well. The Microsoft Outlook 2013 client, Microsoft Outlook 2010 client, or Microsoft Outlook 2007 client disconnects from the server that is running Microsoft Exchange Server 2013. Shortly after the disconnection, the client reconnects to the Exchange server.

I am only posting this in case it helps someone who has the same issue as me. Removing my Exchange email account and adding it back in from Outlook 2016 was easy. I went to File-Account Settings in Outlook 2016, then selected the email account I wanted to remove. Then I clicked on Remove (make sure you have the right email account selected, if you have more than 1). Then I clicked on New, to add my email account back in (you’ll need your password and email address).

This is for an Exchange email account, so I have no idea what to do if you have disconnect issues with a Pop3 or other-than-Exchange email account. Note that removing your email account from Outlook also deletes your associated email.ost file (offline folder file for synchronizing with the Exchange server) and recreates it. If you have a lot of email on the server, it will take some time for Outlook to recreate this.ost file. I have most email in local folders, so it only took a few minutes and my.ost file was completely restored.

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Open Pst File In Outlook 2016 For Mac

I have one user who keeps reporting that Outlook keeps disconnecting from our email server. All other users are fine. Our email server is running Exchange 2010 and the client is running Outlook 2003. The disconnection only lasts a moment. I have checked for logs on the client and Exchange server and can not see any reason for the disconnect, On the Client I get EventId 26 telling me Outlook has disconnected and reconnected but no reason why. Can anyone give me some suggestions of things to try and track down where the problem could be? --Update-- I have found the following log file C: Program Files Microsoft Exchange Server V14 Logging RPC Client Access which suggests that it is a problem with RPC sessions.

This entry was posted on 11.06.2016.