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Seagate backup plus 3TB doesnt show up on my pc solved Seagate 8TB HDD only shows 1307.91GB in win7 7.2TB in BIOS solved I have just installed windows 7 on a fresh 4tb seagate. I have not researched the actual problem but in the reviews for a similar Seagate drive there is a mention of 'native 4k sectors' which at not compatible with Windows native backup. I have 3 of these drives (and one of the other model).
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Hey there, degalarman. You should check the drive and it's capacity in Disk Management to see what's the situation. Here's how to open it:. It would be helpful if you could post a screenshot of what you see there.
Here's how to do that: www.tomshardware.co.uk/faq/id-2176231/guide-posting-screenshot-forum.html. You could also try the drive with a different USB cable and a different computer, to see if the same thing happens. Another option is to test it with the HDD manufacturer's diagnostic tool to see if anything out of the ordinary pops-up. Hope that helps. Hey there, degalarman. You should check the drive and it's capacity in Disk Management to see what's the situation.
Here's how to open it:. It would be helpful if you could post a screenshot of what you see there. Here's how to do that: www.tomshardware.co.uk/faq/id-2176231/guide-posting-screenshot-forum.html. You could also try the drive with a different USB cable and a different computer, to see if the same thing happens.
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Another option is to test it with the HDD manufacturer's diagnostic tool to see if anything out of the ordinary pops-up. Hope that helps. Boogieman_WD I updated the thread with the pictures of what I see. That doesn't seem good as there's no unallocated space. Go ahead and try the drive with a different computer as well, just to see if the same thing happens. Then you should download the HDD manufacturer's diagnostic tool and test the drive for errors. Also make sure that the product model on the label matches the one that you'll see on the tool.
You could also perform a low level format (make sure that you don't have any valuable data on it because it will be deleted), to see if the drive is recognized with its full capacity after that. Here's how to do it: 1.
Open CMD (Command Prompt) as admin. Type in diskpart and press 'enter' 3. Type list disk and press 'enter' 3. Type select disk X and press 'enter'. Where 'X' is the number of the disk you wish to format so make sure that you've selected the proper one so that you don't delete the data from one of your other drives. If the external drive is disk 2 you should type 'select disk 2'. You'll know which one it is by its size.
Once you've pressed enter you should get a message similar to 'Disk 2 is now the selected disk'. Type clean all and press 'enter'. Now, this process will take a lot of hours if this is truly a 4TB drive so even if it seems like it's no doing anything, don't stop the computer or disconnect the drive or close the window until you see the following message 'Diskpart succeeded in cleaning the disk'. After you've done all that you should open Disk Management again and initialize, partition and format the drive. Check those links on how to do that: &. Please let me know if you can see the full capacity of the drive after all of that.